Bouclair Stittsville

Note: The owner or a representative of this business has not yet completed the verification process

3.8

( 8 reviews )

Furniture Stores, Home Decor, Department Stores

Open 10:00 AM - 06:00 PM See Hours

5597 Hazeldean Rd, Stittsville, ON K2S 0P5, Canada +1 6138-367-300

Introducing Bouclair Stittsville, a well-established brand offering a wide range of home decor products. With a prime location in Stittsville, this store is easily accessible to shoppers in the area. Bouclair Stittsville is renowned for its exceptional quality and stylish designs, catering to different tastes and preferences. From curtains and furniture to decorative accessories, customers can find everything they need to transform their living spaces into unique and inviting environments. The store's friendly and knowledgeable sales team is always ready to assist and provide expert advice, ensuring a pleasant and convenient shopping experience. With a commitment to customer satisfaction, Bouclair Stittsville strives to offer competitive prices and regular discounts, making home decorating accessible to everyone. Discover the latest trends and embrace your personal style with Bouclair Stittsville, where inspiration meets affordability.

Amenities and More

Service options
- Kerbside pickup
- In-store shopping
- In-store pick-up
Accessibility
- Wheelchair-accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments

Reviews

3.8/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Mitch arendt

March 22, 2024

I found some great deals on home decor which were perfect to add some colour to the rooms in my home. Curtains, towels, pillows and a lampshade... all colour coordinated and of good quality. The sales person was helpful and pleasant

Thomas potkoski

March 22, 2024

My order was supposed to be delivered Oct 6 but since the day I made the order (Oct 1), the online link says nothing other than it is being prepared. I contacted customer service through the website and emailed them but they couldn't say anything more than it's being prepared and I'll receive info once it's shipped. As if I didn't already know that! I have called the store but the associate couldn't tell me anything about when my order will be shipped or if there is a delay. I have been waiting on the customer service line for over 45 mins now. It keeps telling me I'm in position 2 in the queue since the time I called. Choosing their online chat option is pointless because it says there are no agents available. Then what on earth is the online chat option for if you don't have agents to respond to customers? Feels like customer service doesn't want to answer customer questions! Such a hassle this has been. I can't make plans because I'm given absolutely no information on when my order will be delivered or any update on the status. Extremely disappointed with the customer service I've received. To add to it, today on Oct 6, when I was supposed to receive the products, after I emailed the shipping company and Bouclair multiple times since morning, Bouclair tells me the shipment hasn't even left their warehouse. Not to mention that they use Xpedigo cargo service - a service that has 1.8 rating and 100s of dissatisfied customers. They can neither be reached by phone nor email. I've never faced such terrible experience from a store.

Kristopher felsinger

March 22, 2024

I got this coffee table and Bali blinds from Bouclair. Excellent customer service and great products.

Gary oldani

March 22, 2024

The British manager here is the sweetest lady I’ve ever met. She is just SO KIND and models great customer service for her staff. I ordered a coffee table online from Bouclair and it arrived to the store 1) too big to fit into our car and 2) damaged. The manager was so helpful in finding a resolution that worked for me. I really appreciated the service here and will be back!

Dan p

March 22, 2024

Nice store with a lot of products and items for every corner of one's home. The employees are really helpful, and always show a positive attitude. They can also give you advice and provide you with their opinion on decor. It is pleasant doing business with them

Amy wang

March 22, 2024

Wow! Talk about amazing customer service! After calling the store to notify them of a missing chair piece in our order they drove TO US to drop off the piece. Super accommodating & friendly service. Couldn't recommend this store enough!

Linda gregory

March 22, 2024

Excellent service over the telephone regarding blind measurements and options. Highly recommended.

Robert pike

March 22, 2024

Went into Kanata Ontario store with a friend with the intention to purchase several items. These items were not on sale and we found them to be rather pricy. The sales lady suggested that I might sign up on the Bouclair website for a discount of 20% as well as provide proof of a CAA membership which would garner me another 5% discount on my chosen items. We placed the items on hold and I came back after work yesterday with my husband set to make my purchase. The manager informed us that we were not able to receive both promised discounts because she “did not know how to enter them in the system”. She made no attempt to contact anyone or figure it out and did not apologize for the former sales lady’s error. Although the discounts were not monumental, the dismissive attitude my husband and I were given is completely unacceptable. Dee told us that the sales lady “was new”, and that in fact ….” we are all new”. She then accompanied another associate down an isle to discuss inventory. My husband and I, as well as onlooking customers were left disappointed and confused by her dismissive behaviour and complete disregard for customer service.